Fracttal One > Maintenance requests

Control and resolve requests with full traceability

Allow employees, suppliers and customers to submit intervention requests. Track each request from opening to closure with ease. Gain control and visibility, ensuring that no task gets lost in the process.

Control and resolve requests with full traceability

Achieve operational excellence
with optimized request management

Ensure the creation of complete and detailed requests

At Fracttal, for every request, attach photos, add precise descriptions and ensure that technicians have all the information they need from the start. Easily and intuitively define mandatory and optional fields. Avoid creating incomplete or inaccurate requests.

Ensure the creation of complete and detailed requests

Automate processes and monitor everything in real time

Turn requests into work orders and assign them to the right team directly in Fracttal One. Track the request status from creation to closure in real time and monitor each status change in detail.

Automate processes and monitor everything in real time

Guest portalGuest portal

Allow anyone to submit requests easily from any device, without needing access to Fracttal.

NFC and QR Technology

NFC and QR Technology

Access the guest portal using QR codes or NFC tags to quickly register requests.

Automatic reports

Automatic reports

Generate detailed reports with asset information, intervention details and the responsible person’s signature, simplifying audits.

Custom forms

Custom forms

Create forms tailored to your needs to ensure each request includes the correct information.

Forms by asset

Forms by asset

Associate specific forms with each asset for faster, more accurate requests.

Integrations

Integrations

Connect Fracttal One with WhatsApp or Slack to automatically notify technicians of new requests.

Why choose Fracttal One?

Detailed tracking and full real-time traceability

Fracttal One allows you to track every request from opening to closing, ensuring that no task is left outstanding. Centralized traceability eliminates confusion, increases visibility and guarantees an efficient and organized workflow, improving your team's overall effectiveness.

Clear communication and more accurate and effective requests

With custom forms and the option to attach photos, requests in Fracttal One are complete and clear. This reduces misunderstandings and ensures detailed information from the start, making technical work easier during each intervention and reducing the processing time for every request.

Automation that optimizes maintenance management and reduces costs

Convert requests into work orders and assign them with a single click. Fracttal One automates repetitive tasks, streamlines key processes and improves the team's operational productivity. By reducing the time spent on manual tasks and minimizing errors, it also contributes to a significant reduction in operational costs, enabling more efficient and cost-effective maintenance.

We support the best professionals

  • Success story Quintana Wellpro

    "The ease with which both our team and technicians can access all the information we need."

    Agustin Gordillo
    Maintenance planner – Quintana Wellpro
  • Success story Acciona

    "What I like most about Fracttal One is that it keeps an online record of all processes, tasks, spare parts and any pending observations on the equipment."

    Christian Morales
    Mechanic first - Acciona
  • Success story Alimentos Gourmet

    "I love that it's possible to visualize how the work is done and that the internal customer can rate the service provided."

    André Matheu Lehmacher
    Project manager officer - Alimentos Gourmet

Discover more features
of Fracttal One

Asset management

See more trending_flat

Maintenance automation

See more trending_flat

Work order management

See more trending_flat